Returns can be requested within 7 days from the date of delivery. For damaged, defective, or incorrect items, raise a request within 2-3 days of delivery for faster resolution.
Returns are accepted only for items that are damaged, defective, or incorrect on arrival. Items must be unused, unwashed, in original condition and packaging, with all tags intact. Final sale/clearance items are not eligible for return.
One time size or color exchange is allowed within 7 days of delivery, subject to approval and stock availability. For non-defect exchanges, the customer bears the to and fro shipping charges and any price difference for the requested item.
If the requested size/color is unavailable, a refund will be processed per the Refund Policy.
Email help@thelittlehusk.in or WhatsApp/Call +91 8438018194 within the applicable timelines with order ID, a brief description, and clear photos/videos of the issue.
For missing items or empty/incomplete packages, submit a continuous, unedited unboxing video starting from the sealed parcel, showing the label, all sides, the entire opening, and all contents. Report within 24 hours of delivery. Claims without a compliant video may not be accepted.
For approved return orders, reverse pickup will be arranged by "The Little Husk" where serviceable; pickup is typically attempted within 2-4 business days and may take 7-10 business days to reach our facility depending on courier operations.
If reverse pickup is unavailable for a pincode, instructions will be provided for self shipping via a trackable courier. Keep the shipment receipt until the return is processed.
For non-defect returns/exchanges, the customer bears return and re-delivery shipping. For defective/incorrect items, reasonable reverse shipping costs are covered. Shipping/courier charges from the original order are non-refundable once shipped.
After the returned item reaches the warehouse, a quality check is conducted. Approval or rejection is communicated. If approved, a replacement/exchange is dispatched, or a refund is processed to the original payment method in line with the Refund Policy.
If a shipment is returned to origin due to failed delivery attempts or refusal to accept, only the product price is refundable; shipping fees are non-refundable.
Minor color variations may occur due to fabric nature, photography lighting, and display settings; these are not considered defects.
For return policy queries or assistance, contact help@thelittlehusk.in or Call/WhatsApp +91 8438018194 between 9am-6pm IST.